Welcome to our e-shop. These terms and conditions govern your use of our website and the purchase of products or services from our e-shop. By accessing or using our e-shop, you agree to be bound by these terms and conditions. Please read them carefully.
- Products and Services
1.1. Availability: All products and services displayed on our e-shop are subject to availability. We reserve the right to modify or discontinue any product or service at any time without prior notice.
1.2. Pricing: The prices for our products and services are indicated on our e-shop and are subject to change without notice. All prices are shown in HKD and are inclusive of applicable taxes, unless otherwise stated.
- Ordering and Purchasing
2.1. Placing Orders: To place an order, select the desired products or services, add them to your shopping cart, and proceed to the checkout process. By placing an order, you make an offer to purchase the selected products or services.
2.2. Order Acceptance: All orders are subject to acceptance by us. We reserve the right to accept or decline any order in our sole discretion. Upon acceptance, we will send you an order confirmation via email, indicating the details of your purchase.
2.3. Order Cancellations: Once an order has been placed, cancellations may be subject to our approval. Please contact our customer support team as soon as possible if you wish to cancel an order.
3.1. Payment Methods: We accept various payment methods as indicated on our e-shop. By providing payment details, you represent and warrant that you are authorized to use the selected payment method.
3.2. Payment Security: We employ industry-standard security measures to protect your payment information. However, we cannot guarantee the absolute security of data transmitted over the internet.
- Shipping and Delivery
4.1. Shipping Methods: We will ship the purchased products to the address provided during the checkout process. Shipping methods, costs, and estimated delivery times will be specified at the time of purchase.
4.2. Delivery Delays: While we strive to meet the estimated delivery times, we are not liable for any delays that may occur due to factors beyond our control, such as customs clearance or transportation disruptions.
4.3. Risk of Loss: The risk of loss or damage to the products passes to you upon delivery. Please inspect the products upon receipt and notify us promptly of any issues.
- Returns and Refunds
5.1. Return Policy: We accept returns of unused and undamaged products within 15 days of delivery. Please refer to our separate Returns and Refunds Policy for detailed instructions on how to initiate a return.
5.2. Refunds: Refunds will be issued according to our Returns and Refunds Policy. We reserve the right to refuse refunds or impose restocking fees under certain circumstances.
- Intellectual Property
6.1. Ownership: All intellectual property rights, including trademarks, logos, and content displayed on our e-shop, are the property of Marllee Concept Limited or their respective owners. You may not use, reproduce, or distribute any intellectual property without our prior written consent.
- Limitation of Liability
7.1. Disclaimer: Our e-shop and its contents are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the operation or availability of the e-shop or the accuracy, reliability, or completeness of the information provided.
7.2. Limitation of Liability: In no event shall Marllee or its affiliates be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our e-shop or the purchase of products or services.